At Lumi, we work with trusted courier partners to ensure your order arrives safely and promptly.

Processing Time

Orders are typically processed within 1–2 business days.
During launch periods, sales, or public holidays, processing times may be slightly longer.

 

Shipping Locations

We currently ship within New Zealand.

 

Delivery Timeframes

Estimated delivery times:

• North Island: 1–3 business days
• South Island: 2–4 business days

Delivery timeframes are estimates and may vary depending on location and courier schedules.

 

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking details.

 

Shipping Costs

Shipping rates are calculated at checkout based on your delivery location and order size.